Topic Title

I've been working in V. 12 for a number of years now and never had a problem connecting to our network printers, until a few days ago. I've confirmed the printer/plotter I'm sending to is on. I'm able to print to them in any other program except Datacad. I've both removed the hardlock then reinstalled it, and moved it to another USB port. Still nothing.

Additionally, when I click on the Datacad icon to open the program, the hourglass flips a couple of times then disappears without the program opening. Each time I exit out of my Datacad program I have to reboot my computer to get back into it. (Both soft as well as full reboot works.) Not the case w/ any other program I'm running, only DCAD.

Maybe related? Any thoughts/suggestions would be greatly appreciated!!

Maybe try re-installing the latest v.12 patch.

Thanks for the suggestion. I installed the latest patch, then later tried a different hardware key in case that might be the issue. Neither made any difference.

Beth

Hi Beth,

What version of Windows are you running? It seems possible that a Windows update changed things, or otherwise affected the printer driver(s) or the network driver. It could be a lot of different things, but what I would try is to run CCleaner's Registry tool and see if there is update for the printer driver.