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DataCAD 16 constantly freezes the computer..?

PostPosted: Sun Oct 19, 2014 5:00 pm
by CAD@Regency
We have been having this problem for a few months now, ever since we upgraded from DataCAD 13 to 16 and to windows 8.

DataCAD 16 freezes when the following actions are done.

• Going into the plotter.
• Going into the pen table.
• Going to had a SPB-Fill
• Trying to add a symbol through the symbol box.
• Will occasionally freeze when doing some work in 2D and often freezes while working in 3D.

We thought that this may have been a glitch in the DataCAD 16 download, so we re-installed it on the computer. No luck.

We have also read in a previous question asked on this forum that you have to remove a section of text in the Support Files in the C: Drive. We have done this and it solved the plotter and pen table issues for the time being. A couple of times we have had go into the support files and remove the text again.

We have thought about contacting DataCAD directly to see if a new license can be administered but thought we would see if there is anything else that we can try to fix these issues.

If you have any idea of what this may be or have had this problem yourself please let us know.

Thank you  :)

CAD@Regency