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datacad crashes when print/plot is selected

PostPosted: Wed Aug 09, 2017 2:44 pm
by pfarley
I have no idea what caused this and have never in all my years (20+) of using Datacad had it happen before. I have tried various files and removed/reinstalled the software, to no avail. Help!

Re: datacad crashes when print/plot is selected

PostPosted: Wed Aug 09, 2017 4:02 pm
by MtnArch
Are you running Windows 10? Can you switch to a different printer, and if you can will it crash with the new one too?

Re: datacad crashes when print/plot is selected

PostPosted: Wed Aug 09, 2017 4:02 pm
by joshhuggins
Try using Ctrl+Shift+C to clear the printer settings before going to the printer menu.

Re: datacad crashes when print/plot is selected

PostPosted: Wed Aug 09, 2017 5:14 pm
by Mark Bell
Have you tried using the Repair tool to check the file doesn't have any corrupted or dubious entities that cause the print/plot to crash?

Re: datacad crashes when print/plot is selected

PostPosted: Thu Aug 10, 2017 6:17 am
by pfarley
yes, I'm running Windows 10 Pro...and YES, choosing a new default printer worked! Never would have thought, so thank you so much for the help!