forum.datacad.com

DCAD crashed last night. After restarting, I found I can't print anything. When I go to print plot, I get a message that my printer isn't available. Same message if I choose check plot. Everything seems OK in Control Panel. Can't figure out how to fix this. Any ideas?
Thanks.

Can you select that printer from another program, like Adobe Reader?
Have you restarted the printer?
Is the printer local (on a USB cable) - or is it on a network?

Thanks for the reply, Neil. Yes, it's a network printer. I can use it in other programs/apps. Seems to be Datacad related. I had my plotter set as my primary printer ,and another one for my check plot . At this setup, I would get the same message if I picked either one. Out of desperation, I picked the printer I used for check plots, and it worked, so I'm able to get some things done.I'm thinking of upgrading to V 22, but I would like to get this resolved first.Do you think that the upgrade would fix it? One other thing----- I vaguely remember that Mark had written something about a new feature in either V20, or V21 regarding Z settings and how it made things easier, or something along those lines. I haven't been able to find anything on it.Maybe my memory is faulty.
Thanks,
Bob

Open your drawing and try using CTRL+SHIFT+C to clear the printer settings.

I wonder if you could fix this by reinstalling DataCAD? There may be a Repair option, or maybe uninstalling and then reinstalling?

It is an unusual to have this happen after a crash, and very often fix this sort of problem.

Try setting Microsofts PDF Printer as your default printer and set it in datacad as both options, primary printer and check plot, print to that and see what happens.

May need to clear the windows print queue https://www.technipages.com/windows-clear-print-queue although if it's crashing before you are getting to send it to the printer I suspect it's not the windows spooler.
Does Datacad produce some tmp files to do with printing that could have got screwed up.

DaveR