It is my understanding that some users have experienced errors while using the dhShadow macro in DataCAD 12. I have been testing the macro here in our office and have not experienced any of the problems that have been reported to us. As far as I can tell, it is working properly except that Smart entities are not supported.
I would appreciate it if anyone who is experiencing problems with dhShadow in DataCAD 12 would assist me in troubleshooting. Please contact me via email (techsupport@datacad.com), or post a response in this thread, with answers to the following questions:
Thanks!
I would appreciate it if anyone who is experiencing problems with dhShadow in DataCAD 12 would assist me in troubleshooting. Please contact me via email (techsupport@datacad.com), or post a response in this thread, with answers to the following questions:
- What version of dhShadow are you using? When you open the macro, the version information is displayed on the Info toolbar.
- What version of DataCAD are you using? Choose "About DataCAD" from the "Help" menu to get the exact version number.
- In what version did dhShadow last work properly?
- What version of Windows are you using?
- In what folder is DataCAD installed?
- In what folder is the dhShadow macro and its folder of support files stored?
- Are the macro, the support folder or any of the files within the support folder marked "read-only?"
- What steps are needed to cause a failure?
- What type of failure occurs?
Thanks!
Mark Toce
DATACAD LLC
Sales: 1-800-394-2231 | info@datacad.com
Support: 860-217-0567 | techsupport@datacad.com
DATACAD LLC
Sales: 1-800-394-2231 | info@datacad.com
Support: 860-217-0567 | techsupport@datacad.com