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Unresponsive Script

PostPosted: Tue Jan 12, 2016 11:58 am
by rogerra
Problem.png


I keep getting this notice of an unresponsive script which freezes whatever I am doing. I have tried all the options it shows, but none work. It goes away for a few seconds and comes back.

I have no idea what it is or where it came from.

Any help would be appreciated.

Thanks,

Roger

Re: Unresponsive Script

PostPosted: Tue Jan 12, 2016 12:18 pm
by David A. Giesselman
Make sure you have the latest version of Java installed by visiting here.

Dave

Re: Unresponsive Script

PostPosted: Fri Jan 15, 2016 11:53 am
by rogerra
Thanks Dave.

I installed the latest version of Java and I still get the same message. It seems to only happen on my email sites. I don't know what else to do. It's very annoying.

Roger

Re: Unresponsive Script

PostPosted: Fri Jan 15, 2016 12:49 pm
by David A. Giesselman
Looking more closely at your screen-grab, I see that it is hanging while attempting to run a script from secure-ds.serving-sys. I'd suggest downloading and running MalwareBytes from here. That script is a service for Pop-up ads.

Dave

Re: Unresponsive Script

PostPosted: Fri Jan 22, 2016 4:17 pm
by rogerra
OK I downloaded Malwarebytes and installed it. I ran the scan and got almost 1000 problems. I fixed them. All seemed well for awhile.
Now I occasionally get the same message again.
What next? Any suggestions?

Re: Unresponsive Script

PostPosted: Fri Jan 22, 2016 4:56 pm
by joshhuggins
Maybe try resetting Chrome to reset all settings and plugins (if it has that feature?), and then uninstalling it. Then uninstall all versions of Java and reinstall the latest versions of Chrome and then Java.

Re: Unresponsive Script

PostPosted: Tue May 24, 2016 11:40 am
by rogerra
It's back. I use the Firefox browser and don't know what else to do. I uninstalled and re-installed it already.
Any additional help would be appreciated.

Is there a good free registry cleaner for Windows 10?

Thanks.

Re: Unresponsive Script

PostPosted: Tue May 24, 2016 12:04 pm
by joshhuggins
CCleaner from Piriform works well.
http://www.piriform.com/ccleaner