Topic Title

I've just recently replaced a Cannon Multipass C2500 with the HP 5510v, and had intended to continue printing <U>quick</U> preliminary drawings on the HP. I have DataCad 10 on an "XP" operating system.<P>Though the printer works properly in all other applications, thus far, every time I attempt to Print out from DataCad, though having gone to "Setup" each time, the system attempts to send a "Fax" rather than print out. I know that the interface to printing still works, because I've a "much" older Citizen GSX-245 Wide Carriage printer which still works [better than the Cannon did, which was not compatible with XP]<P>I've not received any info from HP as yet, but would appreciate any suggestions

:?: I've just recently replaced a Cannon Multipass C2500 with the HP 5510v, and had intended to continue printing <U>quick</U> preliminary drawings on the HP. I have DataCad 10 on an "XP" operating system.<P>Though the printer works properly in all other applications, thus far, every time I attempt to Print out from DataCad, though having gone to "Setup" each time, the system attempts to send a "Fax" rather than print out. I know that the interface to printing still works, because I've a "much" older Citizen GSX-245 Wide Carriage printer which still works [better than the Cannon did, which was not compatible with XP]<P>I've not received any info from HP as yet, but would appreciate any suggestions

Hi Bruce:

This is a common problem with multi-function printers. The solution is to rename one of the two drivers installed by HP for this printer.

Open the Printers dialog from the Control Panel. You should see two copies of the HP driver, one of which says (Fax) at the end. Right click this one and select Rename. Add the word FAX to the beginning of the name and remove the (Fax) from the end, then hit [Enter] to accept this new name. DataCAD will no longer confuse the two printers.

Make sure that DataCAD is closed during this entire process.

Thanks much Mark! It works like a charm!