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Disappearing DCAD

PostPosted: Mon Nov 09, 2015 11:35 am
by Hundreds of Bears
So, this really weird thing has happened at our office with the most recent DataCAD update.

We have about 25 stations at our office; of that 15, myself included, have updated to ver 17.04.00.07, of the updates 2 people's DataCAD have started disappearing and re-appearing

All the DCAD stuff shortcuts and everything will be gone, they'll reinstall, work for a while, then get kicked out, and the program with disappear.


Everyone here is running windows 7

This hasn't happened to me personally- I'm just writing this because I'm the only person in our office that come to the forum.

My initial thoughts are that it's something to do with anti-virus software? any thought? has this happened to anyone else?

Re: Disappearing DCAD

PostPosted: Mon Nov 09, 2015 12:55 pm
by joshhuggins
Sounds like anti-virus or malware protection software marking Datacad as a false positives to me also. Check the logs and quarantine areas of your software for Datacad's files.

Re: Disappearing DCAD

PostPosted: Mon Nov 09, 2015 2:23 pm
by Mark F. Madura
It could be your anti-virus. The updater installs a new DCADWIN.EXE which can trigger a quarantine event.