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F keys dealing with layers crashes drawing

PostPosted: Wed Dec 16, 2015 12:36 pm
by jscarch
Hello, I hope someone can help me with this: keyboard shortcuts dealing with layers instantly crashes my drawings. Commands such as L-F1, L-F2, and M-F4 and well as [L-mouse click on On/Off-pick layer on drawing].

I have: rebooted computer, repaired DataCAD 18 installation, uninstalled and reloaded DataCAD 18.

It happens on DataCAD 17 and 18. BUT not on DataCAD 12.

Any ideas?

Re: F keys dealing with layers crashes drawing

PostPosted: Wed Dec 16, 2015 3:25 pm
by joshhuggins
See this post. viewtopic.php?f=66&t=15167

There is a fix currently in beta testing that should be released shortly.

Re: F keys dealing with layers crashes drawing

PostPosted: Thu Dec 17, 2015 12:58 pm
by jscarch
The newest Windows 10 update seems to be the culprit. I went back to the previous Windows 10 version and everything works perfectly.

Re: F keys dealing with layers crashes drawing

PostPosted: Fri Feb 26, 2016 5:18 pm
by abanov
I am having this same problem--just started after upgrading to Windows 10. I am using on DCAD 17. Any update on the fix?

Re: F keys dealing with layers crashes drawing

PostPosted: Fri Feb 26, 2016 5:25 pm
by Roger D
I think they posted an update on the website for both v17 & 18.
http://www.datacad.com/update/

Re: F keys dealing with layers crashes drawing

PostPosted: Fri Feb 26, 2016 10:36 pm
by Aaron Ben-Avraham
Roger D wrote:I think they posted an update on the website for both v17 & 18.
http://www.datacad.com/update/


DataCAD 16 was also included in the fix! Many Thanks to the folks at DataCAD for that!!!!

Re: F keys dealing with layers crashes drawing

PostPosted: Sat Feb 27, 2016 12:14 pm
by abanov
Roger D wrote:I think they posted an update on the website for both v17 & 18.
http://www.datacad.com/update/


I ran the update but it isn't updating properly. It still says there is an update available 17.04.02.02, but after doing the update, my version is still 17.02.00.09. Help?

Re: F keys dealing with layers crashes drawing

PostPosted: Sat Feb 27, 2016 5:56 pm
by David A. Giesselman
abanov wrote:I ran the update but it isn't updating properly. It still says there is an update available 17.04.02.02, but after doing the update, my version is still 17.02.00.09. Help?

Close DataCAD and right-click on your DataCAD desktop icon and choose "Run as Administrator" and do "Check for Update" again.

Dave