Page 1 of 1

New computer

PostPosted: Thu Sep 21, 2017 3:18 pm
by David Porter
Got a new laptop. Old laptop had its own DCAD license. Before disabling old laptop, forgot to disable my DCAD license in it. Is there a way to go online to disable that license number and to then have that license number refer to the new laptop?

Re: New computer

PostPosted: Thu Sep 21, 2017 3:28 pm
by Roger D
Just answered this last week for a v18 user:
go to the online license service ... fault.aspx
login with your dcad login, licenses Activations, pick the 18 license, manage it, hit the red "X" to deactive the old, then go back and start 18 again on your computer, and use your login again.

Re: New computer

PostPosted: Fri Sep 22, 2017 12:07 pm
by David Porter
Thanks, Roger, that should do it.