Page 1 of 1

Transfer license to laptop

PostPosted: Thu May 10, 2018 1:16 pm
by Nick Pyner
My desktop is dead and I was not able to dectivate. I'm sure there is a way to do this in DataCad website but I cannot find it, V19 is already installed and I have the numbers

IT NEEDS TO BE PROMINENT

Nick Pyner
Dee Why and past my bedtime

Re: Transfer license to laptop

PostPosted: Thu May 10, 2018 1:28 pm
by David A. Giesselman
Nick Pyner wrote:My desktop is dead and I was not able to dectivate. I'm sure there is a way to do this in DataCad website but I cannot find it, V19 is already installed and I have the numbers

IT NEEDS TO BE PROMINENT

There is a way for you to deactivate the previous installation of a DataCAD license directly on the license sever, even if the computer with the license activation has crashed or is otherwise inaccessible.

You can login to the License Portal, using your DataCAD license ID and password. Through the License Portal, you can view your customer information, check your license activation, and even deactivate a license.

This is the link to the License Portal. <--- Click Me! :wink:

Dave

Re: Transfer license to laptop

PostPosted: Thu May 10, 2018 3:05 pm
by Aaron Ben-Avraham
"IT NEEDS TO BE PROMINENT"

Hi Nick. I have the link saved/synced in all my browsers/machines. Saves a lot of time hunting up the link. It's just there when I need it - which seems to be a lot more often the older I get ;-)

Re: Transfer license to laptop

PostPosted: Thu May 10, 2018 3:34 pm
by dhs
Hi Nick,
I also recently had a computer failure and needed to transfer the licence to a new machine. Fortunately I still had the original email advising my licence id and password which also had a link to the licence server. I agree that it would be nice if there a link on the DataCAD home page, but I have now stored the url in my Password Manager program together with the id & password for convenience.
Deactivating the old licence and activating on the new machine was pretty straightforward and painless.
Rgds,
David H.

Re: Transfer license to laptop

PostPosted: Thu May 10, 2018 7:02 pm
by Nick Pyner
Thank you, gentlemen

We are now back in business, and I have copied the link to my .txt with the license numbers.

You might note the times when I posted and Dave replied.

Re: Transfer license to laptop

PostPosted: Fri May 11, 2018 7:17 am
by David A. Giesselman
Nick Pyner wrote:... You might note the times when I posted and Dave replied.

Sorry I was a wee bit slow on this one Nick!

Happy you are back up and running.

Dave

Re: Transfer license to laptop

PostPosted: Fri May 11, 2018 7:42 am
by Neil Blanchard
TWELVE MINUTES?! That slacker, Dave ... :P

Re: Transfer license to laptop

PostPosted: Fri May 18, 2018 8:09 pm
by ORWoody
He must have been lingering down by the coffee pot.
It's kind of sad when you see a person just lose interest in providing good service.

Every day that I use DataCAD, I thank my lucky stars. This is a perfect example of why I do.
It's not like Clay or Mark ignore us either.

Re: Transfer license to laptop

PostPosted: Tue May 22, 2018 9:11 am
by Nick Pyner
ORWoody wrote:Every day that I use DataCAD, I thank my lucky stars. .

Indeed. I said much the same to my wife......