hi anyone to help please , while using version 21 the drawing crashed don't know why, its only a small file but when i try to reopen , i get the blue spinning wheel of death, continuously.
i have closed the program and restarted the computer, a couple of times and when trying open the drawing i get the message "unexpected error and will reopen latest drawing", then i get the same spinning wheel of death, i have tried to rename the backup file same deal. I have tried to open both the backup renamed drawing and/or the original drawing using the repair facility in file menu and get message "fault 19 - error from 736.
i can open other drawings no problem, but this drawing either gets the blue spinning wheel or crashes. im concerned i may have corrupted the backup file as well ??
any suggestions, thanks Gregg
i have closed the program and restarted the computer, a couple of times and when trying open the drawing i get the message "unexpected error and will reopen latest drawing", then i get the same spinning wheel of death, i have tried to rename the backup file same deal. I have tried to open both the backup renamed drawing and/or the original drawing using the repair facility in file menu and get message "fault 19 - error from 736.
i can open other drawings no problem, but this drawing either gets the blue spinning wheel or crashes. im concerned i may have corrupted the backup file as well ??
any suggestions, thanks Gregg