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Crash / Crash / Crash on print

PostPosted: Mon Jan 17, 2022 3:00 pm
by DBrennfoerder
22.01.12.02 (PE) is crashing today each time after I do a "print preview". When I click the "close" button on that window, the working file goes way, the dataCAD window and print preview windows are visible, but inactive. The only recover is Task Manager and close DataCAD.

This is a new issue.

Re: Crash / Crash / Crash on print

PostPosted: Mon Jan 17, 2022 3:51 pm
by Joseph Baron
Does it crash after using Repair?

Re: Crash / Crash / Crash on print

PostPosted: Mon Jan 17, 2022 3:55 pm
by DBrennfoerder
No, apparently "Repair" will fix the issue, but no issues showed up on the table to be fixed.

Re: Crash / Crash / Crash on print

PostPosted: Mon Jan 17, 2022 5:07 pm
by Mark Bell
Perhaps do a File/Drawing Purge and work from the new drawing and see if that fixes the problem?

Re: Crash / Crash / Crash on print

PostPosted: Tue Jan 25, 2022 8:25 pm
by DBrennfoerder
I'm still having the crash issue. It seemed to have a connection with my 1050C. I lost the ability to pick D sized prints and DataCAD crashes when I pick print/plot functions on the dialog box. I'm now on a remote site trying to maximize my time on CAD and I can't even think about printing before I leave for the next meeting tomorrow early am. I deleted the 1050C from my list of printers and set a separate pdf writer as the default printer and set it to a D-sized print. I reopened the file that had previously crashed, picked print and tried to pick options on the dialog box and the program crashed. Each of these crashes has an unusual crash pattern: my file goes away, but DataCAD and the printer box are on screen, but inactive; any click only makes the MS error "ding". The only way to move forward is to use the Task Manager to clear the screen. Luckily, autosave and frequent saving has saved me from having any lost work, but I'm having a lot of lost time trying to print/crash over and over.

So I tried a repair on the file; opened DataCAD, pick "repair" and picked the file; picked the first list of options to verify/fix, clicked ok and it crashed as above.

If I can't print for my meeting tomorrow, I'll be stuck only using a projector on the wall.

Bummer;

Re: Crash / Crash / Crash on print

PostPosted: Tue Jan 25, 2022 8:32 pm
by MtnArch
Does this happen on all of you drawings, or just one (or just that folder)? Have you done the copy and paste of various pieces/layers in your file to a new file?

Just throwing spaghetti at the wall to see what might stick!

Re: Crash / Crash / Crash on print

PostPosted: Wed Jan 26, 2022 8:19 am
by DBrennfoerder
It seems to be any file; I'm currently working on something that has revived after 5 years, opened the file, made some revisions, went to print and crashed again. I'm thinking that as soon as I have a few minutes to uninstall DataCAD and reinstall; see if that fixes the issue.

Re: Crash / Crash / Crash on print

PostPosted: Wed Jan 26, 2022 8:42 am
by DBrennfoerder
I even tried a "repair" on the current file that I'm using; the "repair" crashed, too.

Re: Crash / Crash / Crash on print

PostPosted: Wed Jan 26, 2022 8:56 am
by DBrennfoerder
Just had my current file open and thought I'd check on xRef's; seemed ok, and then clicked "ok" and DataCAD crashed as before. File gone, DataCAD on screen but unresponsive; had to use Task Manager to kill it.

Re: Crash / Crash / Crash on print

PostPosted: Wed Jan 26, 2022 1:31 pm
by DBrennfoerder
--and had a my file open and changed the background color on screen, -- and crashed again.

Re: Crash / Crash / Crash on print

PostPosted: Wed Jan 26, 2022 1:59 pm
by MtnArch
Have you had someone else try to open the file to see if it's the file or your Dcad install (or Windoze updates)?

Re: Crash / Crash / Crash on print

PostPosted: Wed Jan 26, 2022 2:02 pm
by DBrennfoerder
Yes. I sent the file to my CAD person; he printed with no issue.

Re: Crash / Crash / Crash on print

PostPosted: Wed Jan 26, 2022 4:08 pm
by MtnArch
Bummer.

Re: Crash / Crash / Crash on print

PostPosted: Wed Jan 26, 2022 4:11 pm
by DBrennfoerder
I just tried to copy some data into my current file from another file, did the edit copy special, went to my destination file, edit copy/paste special: crash.

Re: Crash / Crash / Crash on print

PostPosted: Wed Jan 26, 2022 5:00 pm
by joshhuggins
DBrennfoerder wrote:I just tried to copy some data into my current file from another file, did the edit copy special, went to my destination file, edit copy/paste special: crash.

Check to see if 'On Layers' is turned on. If it is, try turning that off. I have been having an issue for several versions now where when pasting, if On Layers is turned on, the drawing crashes.