We were trying to get some production work done this morning, but the Symbols Browser has been crashing our files. If the Symbol Browser was already open, prior to opening the file, the file would immediately crash. If we opened the Symbols Browser, after opening a file, the file would crash. We have semi resolved the problem, but some files are still crashing when the Symbols Browser is opened.
Computer Setup:
Files are stored on a Synology NAS. Computers have Windows 7 Pro and Datacad 19 with latest updates.
What has been done to correct the issue:
- All symbols were stored on the NAS, the network folder was mapped to the "T:\" drive. I opened the datacadwin.ini file and changed all references to "T:\" to C:\DataCAD 19\Symbols\.
- We ran a repair on all files we needed to open.
- We have closed the Symbols Browser after finding a file that would open.
- We make sure the Symbols Browser is closed before opening a file.
- Some files are still crashing when the Symbols Browser is opened after opening the file.
Thanks to all that can help.
Computer Setup:
Files are stored on a Synology NAS. Computers have Windows 7 Pro and Datacad 19 with latest updates.
What has been done to correct the issue:
- All symbols were stored on the NAS, the network folder was mapped to the "T:\" drive. I opened the datacadwin.ini file and changed all references to "T:\" to C:\DataCAD 19\Symbols\.
- We ran a repair on all files we needed to open.
- We have closed the Symbols Browser after finding a file that would open.
- We make sure the Symbols Browser is closed before opening a file.
- Some files are still crashing when the Symbols Browser is opened after opening the file.
Thanks to all that can help.
Arthur Wood
CADD Manager
EH Danson Associates
St. Johnbury, Vermont
CADD Manager
EH Danson Associates
St. Johnbury, Vermont