New install on Win 7 x 64 of Datacad x3. Hardlock failure.
Actions taken.
1. Uninstall Dcad X3.
2. Insert key and reinstall Dcad
3. Failure still occurs when trying to start Dcad.
Actions then taken.
Refer to:
https://www.datacad.com/support/bulletin ... CAD_QA.htm
1. With key plugged in, go to "Start" or "Windows" lower left icon, then Computer > Sytem Properties (top bar) > Device Drivers and scrolll to bottom and remove any hardlock keys under USB drivers.
2. Unplug the DataCad USB Lock Key.
3. Shut down and reboot.
4. Download the key here
https://www.datacad.com/update/update_hardlock.htm
5. Save to download directory. Then click to run it.
6. It will show "HLDRV32" or "HLDRV32.exe" not "HLVDD.DRV". Since it is executable, click on it and install. You may have a prompt to over write a newer file, go ahead and overwrite the driver (Datacad won't load unless you do this.) Also the driver says it is for "WinXP, Vista and Vista 64 bit" with no mention of Win 7 or Win 7 x64 which was a bit of an unknown for me.
7. Then install the USB lock and wait for additional drivers to load before starting DataCAD x3. The USB drivers that then load on top of the ones you downloaded are "SafeNet Inc USB Key" and "SafeNet Inc Hardlock Key". Once these are loaded, start Datacad.
Rick
Actions taken.
1. Uninstall Dcad X3.
2. Insert key and reinstall Dcad
3. Failure still occurs when trying to start Dcad.
Actions then taken.
Refer to:
https://www.datacad.com/support/bulletin ... CAD_QA.htm
1. With key plugged in, go to "Start" or "Windows" lower left icon, then Computer > Sytem Properties (top bar) > Device Drivers and scrolll to bottom and remove any hardlock keys under USB drivers.
2. Unplug the DataCad USB Lock Key.
3. Shut down and reboot.
4. Download the key here
https://www.datacad.com/update/update_hardlock.htm
5. Save to download directory. Then click to run it.
6. It will show "HLDRV32" or "HLDRV32.exe" not "HLVDD.DRV". Since it is executable, click on it and install. You may have a prompt to over write a newer file, go ahead and overwrite the driver (Datacad won't load unless you do this.) Also the driver says it is for "WinXP, Vista and Vista 64 bit" with no mention of Win 7 or Win 7 x64 which was a bit of an unknown for me.
7. Then install the USB lock and wait for additional drivers to load before starting DataCAD x3. The USB drivers that then load on top of the ones you downloaded are "SafeNet Inc USB Key" and "SafeNet Inc Hardlock Key". Once these are loaded, start Datacad.
Rick