Why should I buy the Subscription Edition?
The Subscription Edition of DataCAD is our top tier offering that provides
the most cost-effective method of obtaining program enhancements and
support for DataCAD. When you purchase the Subscription Edition,
you'll receive priority technical support, bug fixes, and periodic enhancement
updates. You'll have first access to new features, and you'll
receive the next major upgrade of DataCAD at no additional charge if
your subscription is current on the date of release.
Note: You must own the latest version of DataCAD Professional
to be eligible to purchase DataCAD Subscription. If you are upgrading
from a prior version, you can add DataCAD Subscription. If you are renewing an existing
subscription, or are adding a new subscription to a license you already
own, you can purchase it separately.
What will I get if I buy the Subscription Edition?
The Subscription Edition provides the following benefits:
- Toll-Free, Priority Technnical Support
- Private Help Desk
- DataCAD File Recovery Services
- Major Upgrades (released during the subscription period)
- First Access to New Features
- Access to Pre-release Features (planned for next major upgrade)
- Bug Fixes
What will I get if I don't buy the Subscription Edition?
If you purchase the standard edition of DataCAD, you will only
receive bug fixes included in software updates. You will not have
access to any new features until the next major version is released
and you purchase an upgrade. The standard edition of DataCAD includes
technical support for 30 days following the date of purchase.
If you tend to upgrade to at least every other new version of DataCAD,
and you require technical support more than twice per year, the Subscription
Edition is the most cost-effective way to stay current.
How will I be notified about new Subscription Edition updates?
You will be notified directly via e-mail as soon as new updates
become available. You can also check for new updates anytime by
using the Help, Check for Updates pull-down menu directly from within
DataCAD.
How long do my Subscription Edition benefits last?
The Subscription Edition period is twelve months, ending one
year after the date of purchase.
What happens if my Subscription Edition lapses?
If you do not renew your Subscription Edition prior to the
expiration date, you'll no longer have access to program enhancements,
major version upgrades, toll-free priority technical support, and DataCAD
file recovery services.
Will DataCAD stop working if my Subscription Edition lapses?
No. DataCAD will continue to work with the same functionality
as the day your Subscription Edition expired.
How will I know when my Subscription Edition is going to expire?
You will be notified directly via e-mail or phone that your
subscription period will expire within 30 days. At that time,
you’ll have an opportunity to renew your subscription.
Thank you for printing this page. Please feel free to contact us for further assistance. You can call our sales department at +1 (800) 394-2231, Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern time or send an e-mail message to info@datacad.com.